1. How does the urgent service work?
For any urgent custom teardrop or feather banner order, we will post all hardware on the same day you make the order and then send the banners directly to you from our factory in New Zealand via DHL express courier service. This reduces the turnaround time to 3-4 working days.
The service is not always available. Please email us teardropbannerflags@gmail.com, or call us at 03 9028 2969 to check if it is available before ordering.
2. How much does the urgent service cost?
Please note that the more banners/flags your order, the less the extra cost of each flag we charge. You must select the MOQ(minimum of quantity) which is equal to your teardrop or feather banner quantity.
Here are the extra costs of each flag based on the quantity.
| Quantity |
Small-size Banners |
Large-size Banners |
| 1 |
$59.00 |
$65.00 |
| 2 |
$55.00 |
$59.00 |
| 3 |
$54.00 |
$58.00 |
| 4 |
$53.00 |
$57.00 |
| 5 |
$52.00 |
$56.00 |
| 6 |
$51.00 |
$55.00 |
| 7 |
$50.00 |
$55.00 |
| 8 |
$50.00 |
$55.00 |
| 9 |
$50.00 |
$55.00 |
| 10 |
$50.00 |
$55.00 |
3. How to make the order of the urgent service online?
- Add the products you need to your cart. (please remember the quantity)
- Add this urgent service to your cart by selecting the correct option and quantity.
- Check out your cart
Turnaround of Custom Banner Flags
Normal Services
Generally, our Teardrop Banners and Feather Banners will require 5-7 working days to process and get the banner ready to deliver. The processing time still depends on the quantity you've ordered and the day of the week the finalized printable artwork is ready. We also need to receive the payment before we can start your job due to custom products.
There are two sessions every week for us to process orders but you may send your artwork as early as possible and place your order anytime you are ready. While the above figure is not fully representative of the order turnaround for custom banners, we follow this structure the majority of the time.
Urgent Banner Services
We also offer urgent services on teardrop banners and feather banners with some extra costs. Please click and find all details in this page.
Flag and Banner Maintenance
While our high precision sewing and heavy-duty European ink is at the best of the best in the market, the inevitable wear of time will fade your flags and banners. We have compiled some of the most efficient methods to ensure longevity; to make the most out of your banner and flags. Here are some quick tips to keep your flag or banner in good condition:
1. Keep out of direct sunlight when not needed - our UV-resistant European ink still fare better without UV rays
2. Ensure there are no nearby rough walls, poles or plants that may damage the fabric - constant friction may cause irregular tear
3. Make sure the flag or banner is setup correctly - push flag to the end of pole tip and tie the cord stopper accordingly
4. Keep your poles for your teardrop or feather banners away from surrounding objects - avoid pole damage caused by collision with other strong obstacles due to wind
5. Watch out for windy days - it's a good idea to take down your large banners if wind speeds exceed 55km/h, your small banners if wind speeds exceed 65km/h
6. Wash only when necessary - when washing do not use detergent, rinse in water only
7. Keep the spindle lubricated - the bearing system must be properly lubricated otherwise you risk the banner or flag becoming broken
